Shipping policy
Shipping Policy
Last Updated: 13 September 2025
Thank you for supporting Maxima Publishing.
Digital Products
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Delivery Method: All digital comic books are delivered electronically. Once your purchase is completed, you will receive a download link by email.
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Delivery Time: Digital files are available immediately after purchase. If you do not receive the email within a few minutes, please check your spam folder or contact us.
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Shipping Fees: No shipping fees apply to digital products.
Physical Products
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Processing Time: Orders are typically processed within 2–5 business days after payment is confirmed.
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Shipping Methods: We ship using [Canada Post / UPS / FedEx – choose carrier]. Tracking information will be provided by email once your order has been shipped.
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Estimated Delivery Time:
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Canada: 3–10 business days
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USA: 5–15 business days
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International: 10–25 business days (may vary by destination and customs)
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Shipping Fees: Shipping costs are calculated at checkout and vary depending on destination and shipping method.
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Customs & Import Duties: For international orders, buyers are responsible for any customs fees, taxes, or import duties charged by their country.
Combined Orders (Digital + Physical)
If your order includes both a digital and a physical product, the digital version will be delivered immediately by email, and the physical version will follow standard shipping timelines.
Delays & Issues
We are not responsible for delays caused by postal or courier services, customs processing, or unforeseen circumstances beyond our control. If your order does not arrive within the estimated timeframe, please contact us at officialmaximapublishing@gmail.com so we can assist you.
Contact Us
If you have any questions about shipping or your order, please reach out to us:
officialmaximapublishing@gmail.com • 4385261830
